Conference talk: Change your life with article types
Presented August 11, 2025 at the Support Driven Expo Whether…
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Adapting Diátaxis for better general documentation
When adapted for the needs of a general user audience, Diátaxis can be an extremely useful framework to determine the who, what, when, where, why, and how of support content.
Conference Talk: Support Driven Expo 2024
In May 2024, I presented at my first conference –…
Shift to a better ‘networking’ mindset with your coworkers
I like to say that I accidentally networked my way to where I am today. While that's partly true, no one actually stumbles into this many opportunities.
Best professional email format: The Exclamation Point Sandwich
Am I about to simplify your email formatting forever? This method removes the need to consider tone in almost any scenario, letting you focus on the actual words you need to say.
Who am I and where do I fit in the content space?
Hi there! 👋 I’m Maring – kind of like ‘Mary’…
